It is the policy of KnovaMind to respect the privacy of all former, as well as current customers and to protect the security and confidentiality of nonpublic personal information relating to those customers. As such we intend to give you as much control as possible over your personal information. When you visit www.KnovaMind.com or enquire to use our products or services we may collect personal information about you. In general, you can visit KnovaMind.com without telling us who you are or revealing any information about yourself. Where there are times when we may need information from you of a personal nature such as your name, address, phone number and email address it is our intention to advise you before we collect personal information from you on the Internet.
Personal Information Collected
General Information received from you such as your name, address, phone, occupation, and income and e-mail address to fulfill your requested service and to contact you in the future. It is very important to us to provide the best possible service for our customer and all data collection is to that end.
Furthermore to be able to provide the best possible service for our customer we use "cookies" which is an element of data that a Web site can send to your browser, which may then store it on your system to provide you with tailored information from our Web site. The cookie provides information to verify your identity, or your status as a registered user and to manage your status when registering for our services. This allows us to better serve you when you return to our site.
Sharing of Nonpublic Personal Information
KnovaMind does not disclose nonpublic personal information relating to current or former customers, unless it is related to fulfilling the services you’ve asked us to perform or to any third parties, except as required or permitted by law. The Limited circumstances where sharing occurs is internally throughout KnovaMind and it’s divisions and subsidiaries. This is for the purposes of providing information about the products and services you have purchased or expressed in interest in or suit your profile. Each division or subsidiary of KnovaMind are subject to our privacy policies. Externally there are circumstances where we employ service providers or independent contractors to fulfill your product or service requirements. While this may require us to share your information, these service providers are strictly prohibited from using your information other than to act on our behalf and as such are subject to our privacy policy.
Please note that if you purchase products from one of a third party vendor via a link from our website that you are doing business with that company and not KnovaMind.com. Therefore, your information may be collected by that company and subject to their privacy policies. Where the KnovaMind site contains links to other Web sites KnovaMind is not responsible for the privacy practices or the content of such Web sites.
There are situations that KnovaMind may be required by law to disclose certain information to comply with an investigation, or a legal process. KnovaMind will always comply with the strict letter of the law in such circumstances to best protect the consumer’s privacy rights and uphold the privacy policy of the group.
In a situation whereby KnovaMind or any of its subsidiaries are sold, merged or transferred to another party your information may be transferred in connection with this transaction. This would also entail the transfer of the terms of this privacy policy.
Security
KnovaMind aims to ensure that our systems are secure and that they meet industry standards for physical, electronic, and procedural security safeguards. Whenever we prompt you to transmit sensitive information we employ user authentication systems such as passwords and personal identification numbers. When you provide information such as a credit card number to us through our Web sites, we support encryption of your data as it is transmitted Third parties.
Furthermore KnovaMind has educated its staff with regard to this privacy policy and as a general policy, our staff will not discuss or disclose information regarding a customer other than to improve a customer’s service or as required by law pursuant to regulatory request and/or authority.
Former Customers
We treat information concerning our former customers the same way we treat information about our current customers.
Feedback and Testimonials
We at KnovaMind are always working to provide the best possible service for our customers. We welcome feedback from our users, including insights into how they use our products and services in their daily routines. We will feature client’s feedback in our testimonials, and where requested will not provide the client’s real name as is the policy with room moderators and educators to protect the individuals privacy as provided for by law. From time to time we will feature a client’s success in our advertising and marketing materials. In order to protect the privacy of our clients, we generally use stock photography instead of the clients’ photographs and if requested will withhold the client’s name as per our policy. The quotes are from the clients; only the photographs have been substituted to protect their privacy.
Changes to Trend Trader’s Privacy Policy
KnovaMind reserves the right to make changes to this Privacy Policy.
Questions
If you have any questions or comments about our privacy practices, please contact us at admin@KnovaMind.com.
